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El Taube
Jam Meister
Joined: 29 Nov 2005
Posts: 61
Location: Venice - Italy
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 Posted: Sat Nov 04, 2023 4:17 am Post subject: Jamstix 4 crasches Cubase 13 |
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| I've upgraded to Cubase 13 from version 12, and Jamstix 4 has stopped functioning correctly: the GUI frame remains black (I'm not sure how else to explain it), and Cubase becomes unresponsive to the point where it's necessary to force quit the application. Any suggestions? |
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Knopf_
Jamologist
Joined: 17 Mar 2012
Posts: 158
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| Posted: Sat Nov 04, 2023 5:00 am Post subject: |
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| Oh, no. I haven’t upgraded yet, but it would be very bad news if this is a general issue. For now you could try with support in the main page. |
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El Taube
Jam Meister
Joined: 29 Nov 2005
Posts: 61
Location: Venice - Italy
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| Posted: Sat Nov 04, 2023 10:43 am Post subject: |
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The official support has solved my problem. I post it here, in case someone else may need it:
"Please open the Jamstix manager tool, click ‘Troubleshooting’ and check the box 'Use APS Mode'." |
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Knopf_
Jamologist
Joined: 17 Mar 2012
Posts: 158
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| Posted: Sat Nov 04, 2023 11:12 am Post subject: |
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| oh, that is great to know, thank you very much for post it here. I plan to upgrade, just must solve so a ton of things before that I don't want to begin another one yet. |
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RhythmicallyChallenged
Jam Meister
Joined: 19 Apr 2008
Posts: 63
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| Posted: Sun Nov 05, 2023 10:31 am Post subject: |
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 worked for me too! I wonder what "APS Mode" is? |
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Knopf_
Jamologist
Joined: 17 Mar 2012
Posts: 158
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| Posted: Sun Nov 05, 2023 5:53 pm Post subject: |
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| I don't have the minimal of the minimals ideas. I only know that this section of the software can be touched only if support tells you to do. A kind of don't touch here, or something explodes! |
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Azimuth
Moderator & Beta Team
Joined: 19 Nov 2010
Posts: 2131
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| Posted: Mon Nov 06, 2023 7:55 am Post subject: |
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| RhythmicallyChallenged wrote: | | worked for me too! I wonder what "APS Mode" is? |
According to Ralph APS mode runs the plugin in a separate thread from the audio thread, if I'm remembering correctly from back in the beta testing phase. I do remember Ralph said not using APS mode was preferable but on my Windows 7 studio rig I had to run it in APS mode and never noticed any major issues regarding performance. There was a minor thing using Reaper with keystrokes being passed to the plugin, but they were tolerable. |
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Knopf_
Jamologist
Joined: 17 Mar 2012
Posts: 158
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| Posted: Mon Nov 06, 2023 2:06 pm Post subject: |
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| Thank you, Azimuth. What is that about keystrokes being passed to the plugin? I don't figure it out. |
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Azimuth
Moderator & Beta Team
Joined: 19 Nov 2010
Posts: 2131
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| Posted: Mon Nov 06, 2023 2:45 pm Post subject: |
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Hi Knopf,
I don't remember exactly anymore, it has been a long time but they were just minor annoyances, not affecting my workflow from what I remember. One I do remember was if the 3d kit was fullscreen, the esc key would close the plugin gui instead of re-windowing it. I remember it all just being minor stuff like that. |
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Knopf_
Jamologist
Joined: 17 Mar 2012
Posts: 158
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| Posted: Mon Nov 06, 2023 10:05 pm Post subject: |
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| I understand, thanks. |
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Hackej_
Junior Jammer
Joined: 11 Mar 2011
Posts: 14
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| Posted: Thu Nov 30, 2023 3:56 am Post subject: |
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Hi!
I have the same issue (as described in separet topic) but changing to APS Mode didn't help. Instead of black UI I get OK UI but CB13 still freezes when starting playback.
Any other ideas to look for?
/Hackej |
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Knopf_
Jamologist
Joined: 17 Mar 2012
Posts: 158
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| Posted: Thu Nov 30, 2023 10:26 am Post subject: |
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| I suggest you ask for support in the main Rayzoon page. |
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Hackej_
Junior Jammer
Joined: 11 Mar 2011
Posts: 14
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| Posted: Thu Nov 30, 2023 10:32 am Post subject: |
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Hi!
I have done so, some time ago, but no response/reply yet.
/Hackej |
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RhythmicallyChallenged
Jam Meister
Joined: 19 Apr 2008
Posts: 63
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| Posted: Thu Nov 30, 2023 5:12 pm Post subject: |
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Are you on a laptop or are you using a desktop?
What type of graphics do you have?
Is it a discrete graphics card, e.g. Nvidia or AMD? |
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Hackej_
Junior Jammer
Joined: 11 Mar 2011
Posts: 14
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| Posted: Mon Dec 04, 2023 7:14 am Post subject: |
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Hi RythmicallyChallenged!
Sorry for late reply.
System Specs:
Processor 12th Gen Intel(R) Core(TM) i7-12700K
Motherboard ASUS ProArt Z690- CREATOR WIFI
RAM 64 GB
Video Card NVIDIA GeForce RTX 4060
OS Disk Samsung SSD 860 EVO 1TB (1,0 TB)
I haven't had any issues with Jamstix 3 or 4 before but now suddenly, on and off, I get audio issues with JS3 during playback/export (just noise) and also the issues above regarding JS4.
Can not see any patterns, some projects work and some not, but I am trying to figure it out.
/Hackej |
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