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Ralph [RZ]
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Joined: 02 Jan 2008
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 Posted: Mon Jun 20, 2011 8:54 am Post subject: |
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XoechZ_at: please try to replicate the problem with 'Full Debug Log' on in JS3 and then send me rzdlog.txt after the crash.
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Ralph Zeuner
Rayzoon Technologies LLC
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XoechZ_at
Jammer
Joined: 26 May 2010
Posts: 40
Location: Austria
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| Posted: Mon Jun 20, 2011 1:40 pm Post subject: |
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Hello Ralph!
I have tried what you suggested, but unfortunately JS3 does not create a rzdlog.txt file when these crashes happen during loading a project. So I think the crash happens even before JS3 can save the logfile.
rzdlog.txt files are only created when the projects are loading fine. But I think they are useless then.
Greetings,
XoechZ |
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Ralph [RZ]
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| Posted: Mon Jun 20, 2011 1:47 pm Post subject: |
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Can you send me the most recent log file?
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Ralph Zeuner
Rayzoon Technologies LLC
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Susan G
Grand Master Jam
Joined: 10 May 2007
Posts: 309
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| Posted: Mon Jun 20, 2011 2:11 pm Post subject: |
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| Ralph [RZ] wrote: | | Can you send me the most recent log file? |
Do you want mine too, or only if/after I get a crash again? I can't repro reliably, and the last time it loaded fine.
-Susan |
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XoechZ_at
Jammer
Joined: 26 May 2010
Posts: 40
Location: Austria
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| Posted: Tue Jun 21, 2011 3:10 am Post subject: |
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Sure, no problem. Logfile was sent to support@rayzoon.com
XoechZ |
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Susan G
Grand Master Jam
Joined: 10 May 2007
Posts: 309
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| Posted: Wed Jun 22, 2011 9:09 pm Post subject: |
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Hi Ralph-
I just got a crash again, rzdlog.txt sent.
Thanks-
-Susan |
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XoechZ_at
Jammer
Joined: 26 May 2010
Posts: 40
Location: Austria
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| Posted: Tue Jun 28, 2011 5:18 am Post subject: |
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I sent the logfiles and a Reaper project file a week ago. Anything new on this issue??
Greetings,
XoechZ |
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Ralph [RZ]
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Joined: 02 Jan 2008
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| Posted: Tue Jun 28, 2011 9:10 am Post subject: |
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We're still trying to figure it out. Please check the 'Bypass Audio...' audio box in the REAPER VST preferences and see if it helps.
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Ralph Zeuner
Rayzoon Technologies LLC
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Susan G
Grand Master Jam
Joined: 10 May 2007
Posts: 309
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| Posted: Wed Jun 29, 2011 9:18 pm Post subject: |
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| Ralph [RZ] wrote: | | We're still trying to figure it out. Please check the 'Bypass Audio...' audio box in the REAPER VST preferences and see if it helps. |
Knock wood, but I haven't had a crash since I changed this setting on the 24th. 
-Susan
Edit: Wouldn't you know it? RIGHT after I posted this I got a crash -- sending the rzdlog.txt, Ralph. |
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Susan G
Grand Master Jam
Joined: 10 May 2007
Posts: 309
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| Posted: Sun Jul 10, 2011 1:20 am Post subject: |
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Any additional thoughts on this?
Thanks-
-Susan |
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Ralph [RZ]
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| Posted: Mon Jul 11, 2011 10:38 am Post subject: |
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We're still trying to nail your problem down.
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Ralph Zeuner
Rayzoon Technologies LLC
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Susan G
Grand Master Jam
Joined: 10 May 2007
Posts: 309
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| Posted: Mon Aug 15, 2011 2:02 am Post subject: |
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| Ralph [RZ] wrote: | | We're still trying to nail your problem down. |
Hi Ralph-
Just wondering if there's anything else we could provide to help sort this out. I'm still having problems with REAPER 4.01 and JS 3.1.3 beta 5. Here's the latest when I tried loading a project template with JS:
Faulting application name: reaper.exe, version: 4.0.1.6, time stamp: 0x4e482c07
Faulting module name: jamstix3.dll, version: 0.0.0.0, time stamp: 0x2a425e19
Exception code: 0xc0000005
Fault offset: 0x000044e2
Faulting process id: 0x990
Faulting application start time: 0x01cc5b10b2593dab
Faulting application path: D:\Program Files\REAPER\reaper.exe
Faulting module path: C:\Program Files\Cakewalk\Vstplugins\jamstix3.dll
Report Id: e5b18686-c708-11e0-912a-00223fdbbb7e
I opened REAPER again, inserted a track, loaded JS, and when I tried to 'Load Song' from the JS GUI, REAPER disappeared with no error message. There was no rzdlog.txt file created either time.
Thanks-
-Susan |
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Susan G
Grand Master Jam
Joined: 10 May 2007
Posts: 309
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| Posted: Tue Aug 16, 2011 5:08 pm Post subject: |
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Hi Ralph-
Just wondering if you're still looking into this. I've been reluctant to use Jamstix much lately due to these problems, and I miss it! If it's something weird about my system so be it, but I'm not seeing similar issues with other VSTis.
Please let me know if there's something else I can try or send to you.
Thanks-
-Susan |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Thu Aug 18, 2011 10:08 am Post subject: |
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Please uncheck 'Load On Demand' in the JS3 Options and see if it makes a difference.
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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Susan G
Grand Master Jam
Joined: 10 May 2007
Posts: 309
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| Posted: Thu Aug 18, 2011 7:42 pm Post subject: |
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| Ralph [RZ] wrote: | | Please uncheck 'Load On Demand' in the JS3 Options and see if it makes a difference. |
Hi Ralph-
I haven't turned that back on since you first suggested disabling it.
Thanks-
-Susan |
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