Rayzoon Technologies LLC

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

Just wanted to let you know what our short term focus is concerning Jamstix 2 to solve the most important issues in quick updates:

1) Stability
Some users experience host crashes and/or JS2 song data loss. These issues have top priority and should be solved within 1 to 2 weeks.
UPDATE: 2.1 fixes these problems.

2) Usability
We will implement functions to smooth out the general workflow.

3) MIDI Import
We will increase the compatibility range of the MIDI import
UPDATE: 2.1 fixes these problems.

4) Video Tutorials
We will provide more video tutorials
UPDATE: several new videos were released on 10/8.

Thanks for your patience! We apologize that JS2 was not more polished out the door but we will do our utmost to remedy this in a timely fashion!
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

sonicviz · Grand Master Jam Joined: 24 Feb 2007 Posts: 287

Sounds like a good plan!

Your support is excellent, considering the small size of your team.

I've been running virtual live gigs with JS2 since I got it, keeping up with the hotfixes and only had to rollback one which 2.0.9 fixed [and I just finished another live gig running with it].

JS2 is still a little tricky, but there's a playing quality that seems to me to be better than JS1 which is why I decided to just go live with it immediatly.

Jam on!

ps: Would love to be added to beta team next time if possible.

nowaydu02 · Junior Jammer Joined: 06 Apr 2005 Posts: 9

That sounds great Ralph. Looking forward to the tutorials!

Very Happy

AlanB · Jamologist Joined: 23 Apr 2005 Posts: 134

Yes, even though I've tried to absorb the manual, some simple walkthroughs would be really useful. Smile

AlanB

funktional · Jam Meister Joined: 01 May 2007 Posts: 77

Hi Ralph,
Your support has been great and I know it will be great in the future.Becaue I think you put love in what you do.Some detailed tutorials would be great ,specially for the people that plays Jackyl and Hyde(working 12 hours in a day job and falling aslep at the home studio at 3 am)

peace

burak

Merlin · Jamologist Joined: 24 Sep 2005 Posts: 124

Yes, thanks Ralph!

tombuur · Posted: Sun Aug 26, 2007 1:32 pm Post subject:

After all I would rather have Jamstix 2 now with some bugs than having to wait another couple of months. We will help you get this sorted. Your support and response to users have always been the best.

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

Thanks, Tom, much appreciated!

I can't help but feel embarassed about the stability bugs, though

But I think they will be sorted soon..
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

lucky · Posted: Sun Aug 26, 2007 1:50 pm Post subject:

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

Rockville · Jam Meister Joined: 25 Oct 2005 Posts: 71

Ralph, when you pay as little as you charge for the update, and you get almost daily bugfixes as well as keeping everyone informed of what's happening, then your not going to lose any customers. If you ever make a fortune out of Jamstix please buy Steinberg and run it like you do Rayzoon Smile

Sonic Boom · Posted: Sun Aug 26, 2007 5:15 pm Post subject:

I can't help but feel embarassed about the stability bugs, though

But I think they will be sorted soon..[/quote]
You never know until you through it out there - It's all good, handle your biz Smile

Hewitt Huntwork · Jam Meister Joined: 24 Feb 2005 Posts: 82

A/V4U · Jam Meister Joined: 14 May 2007 Posts: 92

Thanks for great support...looking for video tutorials.

number6 · Junior Jammer Joined: 27 Apr 2007 Posts: 9