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adamf Junior Jammer

Joined: 12 Apr 2007 Posts: 16
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Posted: Fri Jun 22, 2007 7:41 am Post subject: JS not installing Drumpak #2 |
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Hi, I seem to have a wierd situation, I purchased DrumPak #2 and trying to install it...
when I'm start JS I get the screen asking if I want to install DrumPak #2 Part 1--
I click on "Yes"--
It starts installing,
then I get the error message that It can't install the Drumpak #2 part 1 .PDF contact support. |
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Ralph [RZ] Site Admin

Joined: 02 Jan 2008 Posts: 13332
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Posted: Fri Jun 22, 2007 8:09 am Post subject: |
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Does it try installing it again when you restart Jamstix? _________________ Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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adamf Junior Jammer

Joined: 12 Apr 2007 Posts: 16
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Posted: Fri Jun 22, 2007 8:49 am Post subject: |
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Hi Ray, tnx for the fast reply,
Yes it tries to re-install |
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Ralph [RZ] Site Admin

Joined: 02 Jan 2008 Posts: 13332
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Posted: Fri Jun 22, 2007 8:59 am Post subject: |
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Please disable any anti-virus software etc. you may have running during the DrumPak #2 installation and see if that helps.
If you still have problems, send me the file rzdlog.txt from your jamstix folder. _________________ Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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adamf Junior Jammer

Joined: 12 Apr 2007 Posts: 16
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Posted: Fri Jun 22, 2007 9:15 am Post subject: |
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| File sent to your e-mail....Tnx!!! |
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Ralph [RZ] Site Admin

Joined: 02 Jan 2008 Posts: 13332
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Posted: Fri Jun 22, 2007 9:50 am Post subject: |
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I looked at the log and I recommend you re-download the DP2 Part 1 file as this may be a download corruption issue. Let me know if that doesn't help or if you need a renewed link. _________________ Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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adamf Junior Jammer

Joined: 12 Apr 2007 Posts: 16
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Posted: Fri Jun 22, 2007 11:00 am Post subject: |
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| sounds like a plan... keep you posted |
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adamf Junior Jammer

Joined: 12 Apr 2007 Posts: 16
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Posted: Fri Jun 22, 2007 12:09 pm Post subject: |
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Hi Ray,
Redownloaded dp#2 part 1, same trouble --looks like I need a new link |
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Ralph [RZ] Site Admin

Joined: 02 Jan 2008 Posts: 13332
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Posted: Fri Jun 22, 2007 12:13 pm Post subject: |
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New link sent. _________________ Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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adamf Junior Jammer

Joined: 12 Apr 2007 Posts: 16
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Posted: Sat Jun 23, 2007 9:09 am Post subject: |
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Hi Ray,
Looks like it's going to be OK,
1 downloaded from new link
2 removed old files from "addon" folder
3 updated the config file "addon section"
4 installed dp #2
5 ran program as usual.
6 checked the "About' tab verified dp#2 installed there
Thank you very much for your excellent support and super quick responses...Looking foward to JS2 !!!
Thanks again
Adam |
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