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Rayzoon technical support emails?

 
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fbunn
Junior Jammer
Junior Jammer


Joined: 22 Dec 2006
Posts: 4

PostPosted: Tue Dec 26, 2006 11:07 pm    Post subject: Rayzoon technical support emails? Reply with quote

Question
Hi, guys.

Has anyone else had trouble getting the updated registration code needed for version 1.7?

I've emailed tech support, sales, and several other email addresses since November 4, but haven't gotten any replies.
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332

PostPosted: Wed Dec 27, 2006 9:40 am    Post subject: Reply with quote

Hi Fred,
We have not received any e-mails from you here at Rayzoon. If you PM me your name/e-mail address used for the order, I can retrieve your login data and PM them to you.
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
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fbunn
Junior Jammer
Junior Jammer


Joined: 22 Dec 2006
Posts: 4

PostPosted: Wed Dec 27, 2006 11:26 am    Post subject: Reply with quote

Hi, Ray

I tried to PM you, but the site appears to be broken.
I get :
---------------------------
Not Acceptable
An appropriate representation of the requested resource /v-web/bulletin/bb/privmsg.php could not be found on this server.
---------------------------

Perhaps you could just email me.

I need the updated user registration code for 1.7.
I also need to download the DrumPaks I bought with the Jamboree.
(I didn't download within the 14 day period, then got too busy to do music)

My purchase email was:
distracto_pinnacle-ebay@yahoo.com
(You can email your reply there...)


My old user ID was: nzq3578

Thanks!

-Fred
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fbunn
Junior Jammer
Junior Jammer


Joined: 22 Dec 2006
Posts: 4

PostPosted: Wed Dec 27, 2006 11:33 am    Post subject: OOOPS! Sorry. Reply with quote

Ralph,

Sorry I called you "Ray"!
(I guess I'm stuck on that Rayzoon name!)

The earlier attempt to PM must have failed because the message was too long. I shortened the message and it went through fine.

Thanks for your quick reply today!

Sincerely,

Fred Bunn

P.S. I *LOVE* Jamstix. Thanks for creating it.
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332

PostPosted: Wed Dec 27, 2006 11:34 am    Post subject: Reply with quote

Hi Fred,
Thanks for your kind words. I have just PM'd you your new login data.
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
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