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vanblah
Junior Jammer
Joined: 26 Feb 2008
Posts: 10
Location: Memphis
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 Posted: Sun Aug 16, 2015 5:17 pm Post subject: Floating point division by zero |
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I was using 3.6.0 and was getting this error (floating point division by zero) when I try to insert a new part in the song menu.
I upgraded to 3.6.1 and I am still getting the error.
It doesn't matter whether I insert the part before or after the current part. |
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joe_
Junior Jammer
Joined: 15 Jul 2015
Posts: 5
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| Posted: Mon Aug 17, 2015 3:05 am Post subject: |
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| I was getting the same error with 3.6.1 x64. Before getting this error I had run a windows update and updated my video driver. I restored to the previous system restore point and the error has gone away. I don't know which was the culprit. Ralph, what do you think? Thanks! |
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Perma_F
Junior Jammer
Joined: 09 Aug 2015
Posts: 9
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| Posted: Mon Aug 17, 2015 7:45 am Post subject: |
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| Same problem here when I try to load a midi clip. Impossible now (3.6.1) |
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Perma_F
Junior Jammer
Joined: 09 Aug 2015
Posts: 9
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| Posted: Mon Aug 17, 2015 7:50 am Post subject: |
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| Same thing if I try to click on the Jamstic 3 logo |
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Perma_F
Junior Jammer
Joined: 09 Aug 2015
Posts: 9
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| Posted: Tue Aug 18, 2015 2:44 pm Post subject: |
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Well actually.., I get the error message whatever now. Totally crap and I regret I got this piece of crap  |
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TheSystem
Grand Master Jam
Joined: 16 Dec 2009
Posts: 294
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| Posted: Wed Aug 19, 2015 8:15 am Post subject: |
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| Perma_F wrote: | | Well actually.., I get the error message whatever now. Totally crap and I regret I got this piece of crap |
I am sure as soon as Ralph sees this he will jump to help with your system setup to resolve this.
I understand your frustration but once the kinks are worked out and you get over the learning curve, you will not regret the purchase. It is probably the best purchase I ever made.
You might want to email Ralph as well. |
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Azimuth
Moderator & Beta Team
Joined: 19 Nov 2010
Posts: 2131
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| Posted: Wed Aug 19, 2015 2:42 pm Post subject: |
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| Perma_F wrote: | | Well actually.., I get the error message whatever now. Totally crap and I regret I got this piece of crap |
Why don't you send an email to support@rayzoon? |
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Perma_F
Junior Jammer
Joined: 09 Aug 2015
Posts: 9
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| Posted: Thu Aug 20, 2015 1:02 am Post subject: |
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| He is on it now |
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Sherz
Jamologist
Joined: 27 Nov 2005
Posts: 102
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| Posted: Fri Aug 21, 2015 11:20 pm Post subject: |
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Just chiming in to say I've got this problem also. I wonder if it's related to a recent Windows 7 update?
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Perma_F
Junior Jammer
Joined: 09 Aug 2015
Posts: 9
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| Posted: Mon Aug 24, 2015 10:19 am Post subject: |
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| I have windows 8.1. Still not solved |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Mon Aug 24, 2015 12:09 pm Post subject: |
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We are researching this issue. Thanks all for your patience!
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Tue Aug 25, 2015 12:47 pm Post subject: |
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The issue has been identified and will be fixed in an update shortly. If this is causing any of you work stoppage, please email me and I'll get you a beta Build.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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Perma_F
Junior Jammer
Joined: 09 Aug 2015
Posts: 9
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| Posted: Wed Aug 26, 2015 5:15 am Post subject: |
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| Thanks Ralph! |
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Riggar_49
Junior Jammer
Joined: 05 Feb 2012
Posts: 11
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| Posted: Wed Aug 26, 2015 10:45 am Post subject: |
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just to say been away for a month and now back and gettin' the div by zero - 'trying to remove a part from a wizard created song' - looking forward to the fix!
note to the guy/gal miffed above. Don't worry too much, I've had jamstix for 2 and bit years now and had very little trouble with it. This is not a big organisation with masses of resources - but its a great product - so hang in there |
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TomR
Jammer
Joined: 23 Feb 2006
Posts: 46
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| Posted: Fri Aug 28, 2015 1:54 am Post subject: |
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I have the problem too. I tried reinstalling 3.61 but that did not help. I'm dead in the water as far as making new projects.
I would be happy to test your beta update Ralph since I can't get anything done otherwise. LOL
I just noticed this as the others did so it must have been a windows update that caused the issue but the only update I have that is recent is for Explorer 11. I'm running windows 8.1
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Tom |
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