Rayzoon Technologies LLC

Rabban · New To The Jam Joined: 02 Apr 2005 Posts: 1

I have dealt with many software companies in the past and a few have had pretty good tech support (quick replies, helpfulness...) and many others with abysmal support but I just want to share something that is new to me.

I sent a question by email to tech support at 1:44. I then received a reply from tech support at 1:55. It took 11 minutes for a reply. ELEVEN MINUTES! Shocked

I have never had a reply from tech support that quickly from any other vendor.

Just want to say thanks for the blazingly fast support.

I am still shocked. Keep up the great work!

Mr. Green

koolkeys · Jam Meister Joined: 26 Jul 2006 Posts: 76

Agreed. It's worth buying JS just for the support you will get. Ralph is first class in helping his customers.

Brent

larochep · Junior Jammer Joined: 20 Oct 2005 Posts: 2

Rabban,

I have just bought jamstix. One of the main reasons I did it was your statement about the support.

Cheers,
Pierre
_________________
Pierre Laroche

koolkeys · Jam Meister Joined: 26 Jul 2006 Posts: 76

Yes, I think it's one of the big selling points in a software FULL of big selling points. Wink

Brent

ksuv777 · New To The Jam Joined: 12 Mar 2007 Posts: 1

I just bought JS today.

Thanks Ralph. ( he was very kind and patient in helping me resolve a couple of issues )' Embarassed

'

Not only is the software package amazing but to have the support to go with it...unheard of!

Keep it up,

Kurt

sammy24 · Jamologist Joined: 31 Mar 2005 Posts: 138

Seriously, u should buy jamstix even if u have nothing to do with music, just to have someone to talk to any time of day, who u know will listen to what u have to say and respond in kind. Very Happy

richardwhl · Jammer Joined: 06 Jan 2006 Posts: 48

Yeah, Ralph should set up a counseling service for lonely musicians!!!

I have to agree the support is far superior to any I have seen.

Richard