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Non-responsive hosts issue
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Susan G
Grand Master Jam
Grand Master Jam


Joined: 10 May 2007
Posts: 309

PostPosted: Wed Jun 08, 2011 5:00 pm    Post subject: Non-responsive hosts issue Reply with quote

Hi-

I haven't posted about this before since I can't produce a reliable recipe. I'm running Windows 7 x86 and the latest JS beta (4), and I have the same problem in all three of my hosts (FL Studio, REAPER, SONAR).

What happens is when I load an existing project with JS or sometimes when I insert it in a project, the host will go non-responsive -- I see the wait wheel, and sometimes the window will go white. Sometimes I'll get a message saying the host has to close, sometimes not, but I have to close it regardless.

Often if I try again right away it loads up, no problem. Today I tried opening a project in REAPER that had just JS and Sytrus, and it wouldn't open after 2 tries, but it might if I reboot. I never know when it'll happen. The faulting module in this case was "ntldll.dll", which I know isn't much help.

Is anyone else having similar problems? And Ralph, what would be most helpful for me to send you? It doesn't matter what JS song is in the project, it often happens with none, or as I said, when I'm just inserting it.

Thanks!

-Susan
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drk1
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Joined: 10 May 2005
Posts: 139
Location: Saint Sardos, Lot-et-Garonne, France

PostPosted: Thu Jun 09, 2011 4:20 am    Post subject: same problem with Live Reply with quote

Hi
I often have the same problem on my main machine (pentium 4, 3.2 gHz with 2gb RAM). Iuse Ableton Live v8. Even new projects containing JS3 fail to load ie Live fails to open and freezes. This doesn't seem to be a problem on my laptop (intel Core 2 17500 @ 2.2 G with 2 gb RAM).
As far as I remember it didn't used to happen with the very early versions of JS3.
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Ralph [RZ]
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PostPosted: Thu Jun 09, 2011 9:20 am    Post subject: Reply with quote

Please uncheck 'Load-On-Demand' in the JS3 Options and see if it makes a difference.
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Ralph Zeuner
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Susan G
Grand Master Jam
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Joined: 10 May 2007
Posts: 309

PostPosted: Thu Jun 09, 2011 6:45 pm    Post subject: Reply with quote

Ralph [RZ] wrote:
Please uncheck 'Load-On-Demand' in the JS3 Options and see if it makes a difference.

I've changed this setting, and so far so good. I'll post back if it happens again.

Thanks!

-Susan
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Ralph [RZ]
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PostPosted: Fri Jun 10, 2011 12:34 pm    Post subject: Reply with quote

What is your priority setting for LoD in the JS3 Options?
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Susan G
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PostPosted: Fri Jun 10, 2011 1:39 pm    Post subject: Reply with quote

Ralph [RZ] wrote:
What is your priority setting for LoD in the JS3 Options?

"Higher".

I still haven't had the problem again since disabling LoD.

-Susan
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Susan G
Grand Master Jam
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PostPosted: Mon Jun 13, 2011 12:46 am    Post subject: Reply with quote

Well, phooey, it happened again. I saved a REAPER project template with just JS3 and LazySnake (a very light VSTi) and when I tried to open it I got a crash (twice). Then I opened REAPER and inserted JS3 and it was fine. After that I tried opening the template again and it also was fine.

Here's the crash I got the first time if it's of any help:

Code:
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   reaper.exe
  Application Version:   3.9.1.109
  Application Timestamp:   4ded011d
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.1.7600.16695
  Fault Module Timestamp:   4cc7ab44
  Exception Code:   c0000005
  Exception Offset:   000234f8
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:   1033
  Additional Information 1:   0c47
  Additional Information 2:   0c47ecc18b31d3b3d50c3a36f49e3b09
  Additional Information 3:   90c6
  Additional Information 4:   90c6d751df29cba11f9d668f1de0dd2b


"Enable LoD" is unchecked. Should I try changing the Priority setting?

Thanks-

-Susan
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Ralph [RZ]
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PostPosted: Mon Jun 13, 2011 11:03 am    Post subject: Reply with quote

Try UNchecking 'Cache GUI' in JS3 Options and see if it helps.
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Sheppol_A
PhD in Jamology
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Joined: 04 Dec 2008
Posts: 425

PostPosted: Mon Jun 13, 2011 6:59 pm    Post subject: Reply with quote

Just on an off chance are any of the above using Firefox Web Browser?
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Susan G
Grand Master Jam
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Joined: 10 May 2007
Posts: 309

PostPosted: Mon Jun 13, 2011 7:49 pm    Post subject: Reply with quote

Sheppol_A wrote:
Just on an off chance are any of the above using Firefox Web Browser?

Yes, I use FF 4.0.1.

-Susan
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Sheppol_A
PhD in Jamology
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Joined: 04 Dec 2008
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PostPosted: Tue Jun 14, 2011 5:49 am    Post subject: Reply with quote

I had to use this information,

http://forums.mozillazine.org/viewtopic.php?f=38&t=700795&p=3613805&hilit=hard+drive#p3613805

for some reason earlier this year even with version 3 my hard drive started to be used excessively even when firefox was not running!

causing all sorts of problems.There's no advantage to the options mentioned being enabled if you have anti-spyware and anti-virus installed.


PS
I didn't like version 4 so have gone back to version 3.
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Susan G
Grand Master Jam
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Joined: 10 May 2007
Posts: 309

PostPosted: Tue Jun 14, 2011 6:44 pm    Post subject: Reply with quote

That's interesting. I'm going to try it for a while with Ralph's latest suggestion, then if I get the crash again I'll make those FF changes. I'm not 100% sold on v.4 either, BTW. Smile

Thanks!

-Susan
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XoechZ_at
Jammer
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Joined: 26 May 2010
Posts: 40
Location: Austria

PostPosted: Wed Jun 15, 2011 10:57 am    Post subject: Reply with quote

Well, that seems to be basically the same problem that I have. Look here:

http://rayzoon2.com/forum/viewtopic.php?t=5682

XoechZ
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Susan G
Grand Master Jam
Grand Master Jam


Joined: 10 May 2007
Posts: 309

PostPosted: Wed Jun 15, 2011 12:58 pm    Post subject: Reply with quote

Hi XoechZ-

It looks like your issue is readily reproducible; mine is very sporadic. I've also had the same sort of problem with SONAR and FL Studio, which is one reason I don't want to revert to REAPER 3.x. For now, I'm changing just one thing at a time to see if I can pin down the problem, but the testing takes a while since I don't have a reliable recipe.

I have seen the issue where a project crashes upon closing, but for me it's more often upon loading a project with JS, or while trying to insert it.

Thanks-

-Susan
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XoechZ_at
Jammer
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Joined: 26 May 2010
Posts: 40
Location: Austria

PostPosted: Sat Jun 18, 2011 12:41 pm    Post subject: Reply with quote

Problemereignisname: APPCRASH
Anwendungsname: reaper.exe
Anwendungsversion: 3.9.1.111
Anwendungszeitstempel: 4dfcd6f5
Fehlermodulname: ntdll.dll
Fehlermodulversion: 6.1.7601.17514
Fehlermodulzeitstempel: 4ce7b96e
Ausnahmecode: c0000005
Ausnahmeoffset: 00024add
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 3079
Zusatzinformation 1: 0c47
Zusatzinformation 2: 0c47ecc18b31d3b3d50c3a36f49e3b09
Zusatzinformation 3: 0541
Zusatzinformation 4: 05416af2cac93afbe1fdf26dcdbb7f1d

This is a crach that I usually get when I try to load a project containing JS3 and BFD2. Not always but many times.

Comparing this with Susanīs crash code I think that these ARE similar problems.

XoechZ
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