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chip_mcdonald
Jam Meister
Joined: 10 Aug 2013
Posts: 68
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 Posted: Thu Nov 19, 2020 2:27 pm Post subject: cannot communicate with CORE GUI ID=2 |
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I've been getting this error occasionally for the past few weeks, and now I'm getting it when trying to load Jamstix on a track in Reaper.
..and now "access violation at address 000000000B6D694 in module "jamstix4.exe" Read of address 0000000018
(number of zeros is approximate) |
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Azimuth
Moderator & Beta Team
Joined: 19 Nov 2010
Posts: 2131
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| Posted: Fri Nov 20, 2020 11:44 pm Post subject: |
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Hi Chip,
It would probably be a good idea to send this report with your log files to support if you don't hear from Ralph here. |
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chip_mcdonald
Jam Meister
Joined: 10 Aug 2013
Posts: 68
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| Posted: Sat Nov 21, 2020 1:38 pm Post subject: |
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| Done, although I wasn't sure what logs to send, and there are a lot of 0 length files.... |
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Azimuth
Moderator & Beta Team
Joined: 19 Nov 2010
Posts: 2131
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| Posted: Sat Nov 21, 2020 5:40 pm Post subject: |
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| Best way to do it Chip is to use the Email Tech Support button in the JS Manager app. It will attach the required zip file to your email. |
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chip_mcdonald
Jam Meister
Joined: 10 Aug 2013
Posts: 68
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| Posted: Sun Nov 29, 2020 7:48 pm Post subject: |
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| a_zimuth wrote: | | Best way to do it Chip is to use the Email Tech Support button in the JS Manager app. It will attach the required zip file to your email. |
That's what I did, Ralph got back to me thanks! |
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h_whalen
Junior Jammer
Joined: 18 Dec 2020
Posts: 8
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| Posted: Sat Jan 16, 2021 2:50 pm Post subject: |
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@chip_mcdonald
Did Ralph suggest a solution for you? |
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