Rayzoon Technologies LLC

h_whalen · Junior Jammer Joined: 18 Dec 2020 Posts: 8

Using Jamstix with Dedicated Process/Server Mode in Reaper 6.18 works fine.
I turned this off and it reports that...

Your DAW plugin interface is not Hi-DPI aware etc...and doesn't display properly.

I have two questions...

1-Is this normal, or some setting I have incorrectly specified in Reaper or Jamstix.
2-Is there a performance advantage to this option being off.

Thanx

Azimuth · Moderator & Beta Team Joined: 19 Nov 2010 Posts: 2131

Hi,

What OS is this on?

h_whalen · Junior Jammer Joined: 18 Dec 2020 Posts: 8

Edition Windows 10 Pro
Version 20H2
Installed on ‎8/‎16/‎2020
OS build 19042.685
Experience Windows Feature Experience Pack 120.2212.551.0

My system

Device name ACER-PC
Processor Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz 2.79 GHz
Installed RAM 8.00 GB

Product ID 00330-80000-00000-AA852
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 20 touch points

Azimuth · Moderator & Beta Team Joined: 19 Nov 2010 Posts: 2131

Hi,

I've personally never seen this message myself (Reaper user) but are you by chance running Cubase? If so see the following post from Ralph:

http://rayzoon2.com/forum/viewtopic.php?p=48362#48362 and the suggested workaround in the next post below it.

o_range · Jam Meister Joined: 06 Oct 2019 Posts: 54

I'm the one that posted that original problem in cubase 10.5

for sure the issue was in Jamstix - Ralph said he was going to find workaround but never did.

That was almost exactly 1 year ago.

h_whalen · Junior Jammer Joined: 18 Dec 2020 Posts: 8

o_range · Jam Meister Joined: 06 Oct 2019 Posts: 54

Azimuth · Moderator & Beta Team Joined: 19 Nov 2010 Posts: 2131

Knopf_ · Jamologist Joined: 17 Mar 2012 Posts: 158

Hey a_zimuth, it is not the first time you forget to answer something and forget to read something clearly stated. I will report it to Ralph and I hope he makes the best decision with you. Very Happy

Yeah, o_range, Dale Carnegie rules here.

Azimuth · Moderator & Beta Team Joined: 19 Nov 2010 Posts: 2131

OH NO, NOT A TIME OUT ORDERED BY RALPH, ANYTHING BUT THAT PLEASE! Laughing

h_whalen · Junior Jammer Joined: 18 Dec 2020 Posts: 8

Wow, what I thought was a support forum turns out not to be that after all,
Thanx for all your help anyway.

o_range · Jam Meister Joined: 06 Oct 2019 Posts: 54

TheSystem · Grand Master Jam Joined: 16 Dec 2009 Posts: 294

h_whalen · Junior Jammer Joined: 18 Dec 2020 Posts: 8

I don't know how this simple request for an answer to a technical support question got so out of hand.
I apologize to anyone I have offended.

Just for the record I am not a

'douchebags who assume that they deserve his time and support can eff themselves.'

Azimuth · Moderator & Beta Team Joined: 19 Nov 2010 Posts: 2131

@ h_whalen,

I don't know if you'll see this but this is normally one of the most helpful forums I have come across on the net. I agree that this has spiraled out of control but you also have to agree that your reply did come across as a bit "snarky". It's all good on my end, now back to your question:

1) No that is not "normal". As I said I have never seen that message myself using Reaper. I also would not be too concerned if everything appears to function properly.

2) According to Ralph, it is definitely preferred to run with that option disabled. However, back in earlier versions of JS, under Win 7, I had to run in that mode and never noticed any performance hit from doing so. I think I did have issues with keystrokes getting sent to JS or something, but it has been a while and I can't say for sure. So if JS runs fine with it disabled, that would be the recommended thing to do.