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C_Holdz
Jam Meister
Joined: 08 Jun 2020
Posts: 69
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 Posted: Sun Aug 23, 2020 1:15 pm Post subject: |
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You are right about “the surface” vs the logs....I just mean, I haven’t had crashes, error messages, delayed/lagging or frozen prompts and license checks. It just feels much smoother.
I have auto backups on an external so I dont care about doing a fresh install, like I mentioned it maybe inconvenient to some; I really appreciate it though.
Anyway, yes man, good luck either way, and I hope it gets resolved. |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Sun Aug 23, 2020 2:34 pm Post subject: |
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Another fix for the crash on exit issue might be to check 'Use APS Mode' in the 'Troubleshooting' tab of the JS4 manager tool.
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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o_range
Jam Meister
Joined: 06 Oct 2019
Posts: 54
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| Posted: Mon Aug 24, 2020 1:44 am Post subject: |
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| Ralph [RZ] wrote: | | Another fix for the crash on exit issue might be to check 'Use APS Mode' in the 'Troubleshooting' tab of the JS4 manager tool. |
hi Ralph - yes this mode fixes the crash ....and the "high DPI" error message BUT it's unusable because when I click on the JS GUI it disappears. ALT-TAB brings it back but obviously if you can't click on it......
we went through all these steps last year via email....the last email you sent me was in December was...
| Quote: | Please bear with me as I try to find a solution because I don't see a rollback fixing this.
Cubase 10.5 was only released a little over a month ago IIRC. The error you are seeing is triggered by Windows saying that the high-DPI context of the Cubase window given to Jamstix is not compatible with the context of Jamstix, which is high DPI-aware. This context is the same going back many Jamstix 4 versions. The issue does not require a 4k monitor being present. I only zeroed in on that monitor hoping it would run the same context when I saw 4k width data for it.
I propose to find a solution here but this will take me a few days. Is there any chance you could just work with Cubase 10 for the time being until we have a fix for you? |
but that was nearly a year ago and I haven't heard anything since - and there has been no updates ? |
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o_range
Jam Meister
Joined: 06 Oct 2019
Posts: 54
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| Posted: Mon Dec 21, 2020 2:25 pm Post subject: |
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bumping this
it would be really good to see a fix - or an update ? |
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