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JS4's disappearing act...

 
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shadowfax_
Grand Master Jam
Grand Master Jam


Joined: 10 Jul 2012
Posts: 242
PostPosted: Wed Mar 25, 2020 2:25 pm    Post subject: JS4's disappearing act... Reply with quote
Hi, I have a 3 screen rig, 2 are 1920x1080 they are either side of the middle one which is 3440x1440,
if I move JS4 to the middle screen the GUI just disappears..I end up with a window about 5cm square, only way to get it back is re load it to the project,
which means I've lost what I was doing..
of course I should not move it..but I keep forgetting ..
is this happening to anyone?

cheers, Kevin Smile
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332
PostPosted: Sat Mar 28, 2020 9:54 am    Post subject: Reply with quote
Please use 'Email Tech Support' in the help menu or manager to send me the logs so I can take a look.
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
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shadowfax_
Grand Master Jam
Grand Master Jam


Joined: 10 Jul 2012
Posts: 242
PostPosted: Sat Mar 28, 2020 10:01 am    Post subject: Reply with quote
Ralph [RZ] wrote:
Please use 'Email Tech Support' in the help menu or manager to send me the logs so I can take a look.


Hi Ralph..when would I do this, before or after the problem because after the problem there is no help menu available...if I do it before the problem the logs maybe would not show anything.... Confused
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Ralph [RZ]
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Posts: 13332
PostPosted: Sat Mar 28, 2020 10:41 am    Post subject: Reply with quote
Just use the manager function instead of the help menu.
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Ralph Zeuner
Rayzoon Technologies LLC
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