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Brendan Ashbrook
Junior Jammer
Joined: 18 Oct 2007
Posts: 11
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 Posted: Wed Dec 04, 2019 3:37 pm Post subject: 3D Kits Not Displayed Correctly |
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I've just upgraded to JS4 and while everything seems to work OK sound-wise, I'm getting a weird look to the 3D kit view.
Basically everything comes up with a blue/green hue, regardless of how I set the kit's appearance.
Some setting seem to have an effect (e.g. some of the shell designs will change) but there's always the odd colour.
I've tried messing with all the settings - but even with the lowest demand options nothing works properly.
I'm assuming this is down to me having an old PC. It's just a barebones music setup so I don't have a dedicated graphics card.
Using Reaper on Windows 10 if it helps. Sample screenshot below:
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Azimuth
Moderator & Beta Team
Joined: 19 Nov 2010
Posts: 2131
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| Posted: Wed Dec 04, 2019 6:18 pm Post subject: |
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Hi Brendan,
Use the Jamstix Manager app to send your log files to support. |
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Brendan Ashbrook
Junior Jammer
Joined: 18 Oct 2007
Posts: 11
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| Posted: Wed Dec 04, 2019 7:09 pm Post subject: |
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| a_zimuth wrote: | Hi Brendan,
Use the Jamstix Manager app to send your log files to support. |
Thanks, I've (hopefully) just done this.
Like I said, it's probably just my rubbish PC. |
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jas_lan
Rayzoon Beta Team
Joined: 16 Mar 2011
Posts: 676
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| Posted: Wed Dec 04, 2019 7:14 pm Post subject: |
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I have seen a few times when the kit looks strange. Usually rare and always fixed itself after reloading. Have you tried reloading the project or restarting the machine? I see you did try different settings, etc.
_________________
Core i7 4712QM, 16GB, Cubase 9 Pro on Windows 10. Scarlett 2i2. M-Audio Axiom Pro 61. Komplete 8. Jamstix 3.6. Absolute 3 VST. 418 Carrier Landings.
SoundCloud
Last edited by jas_lan on Wed Dec 04, 2019 7:15 pm; edited 1 time in total |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Wed Dec 04, 2019 7:14 pm Post subject: |
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Please do this:
- open JS4 manager tool
- click 'Troubleshooting'
- check 'Disable Hardware Acceleration'
Let me know if that does not fix it.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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Brendan Ashbrook
Junior Jammer
Joined: 18 Oct 2007
Posts: 11
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| Posted: Wed Dec 04, 2019 7:21 pm Post subject: |
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| Ralph [RZ] wrote: | Please do this:
- open JS4 manager tool
- click 'Troubleshooting'
- check 'Disable Hardware Acceleration'
Let me know if that does not fix it. |
Absolutely brilliant! That's fixed it. Thank you so much Ralph.
I didn't expect such a quick response. I've been guilty of ignoring Jamstix for a few years and wasn't sure what the 3d thing was all about but, even with the error, I really liked it. It just seems to make the illusion of playing along with a human drummer all the more real.
Thanks again.
Brendan |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Wed Dec 04, 2019 7:25 pm Post subject: |
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You're very welcome. Let us know if you have any further issues and enjoy JS4!
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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