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apesma_1
Jammer
Joined: 14 Jan 2016
Posts: 34
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 Posted: Thu Sep 05, 2019 9:29 pm Post subject: OddTime Purchased-> No authorization message |
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Hi All,
Set up:
Mac OS X Mojave
Cubase 9.5 (Latest Build)
Just purchased OddTime Pak and installed via Jamstix 4 Manager.
When I attempted to load Oddtime I get a dialog box with:
"Your license does not contain an authorization for OddTime."
Did I miss a step here? |
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Azimuth
Moderator & Beta Team
Joined: 19 Nov 2010
Posts: 2131
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| Posted: Fri Sep 06, 2019 1:13 am Post subject: |
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| Try again, Ralph may not have updated your account yet. If it still doesn't work then email support and he'll get it sorted out as soon as he see it. |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Fri Sep 06, 2019 7:46 am Post subject: |
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Looks like an issue in the macOS Beta. This should be fixed today or tomorrow at the latest. Sorry about that!
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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sonicviz
Grand Master Jam
Joined: 24 Feb 2007
Posts: 287
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| Posted: Sun Sep 08, 2019 2:22 am Post subject: |
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I just bought it too but only got purchase confirmation on email. and it's still unauthorised on my jamstix manager.
Is it all being done manually? |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Sun Sep 08, 2019 7:37 am Post subject: |
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If anyone still hasn't received 'OddTime' by now, please let me know.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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e_del
Junior Jammer
Joined: 24 Jan 2017
Posts: 12
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| Posted: Sun Sep 08, 2019 11:44 am Post subject: |
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| Ralph [RZ] wrote: | | If anyone still hasn't received 'OddTime' by now, please let me know. |
I bought it, and got an email with a licence key
Then I found the odd-time option in the manager and downloaded (but had the old license key set)...
Now I cannot select 'Bill as a drummer'...
And JS manager says I'm up to date , but I'm still in 4.4.0 Beta 1, and don't see any 4.4.1 update option... |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Sun Sep 08, 2019 11:52 am Post subject: |
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Is this PC or MAC?
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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e_del
Junior Jammer
Joined: 24 Jan 2017
Posts: 12
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| Posted: Sun Sep 08, 2019 2:34 pm Post subject: |
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| Ralph [RZ] wrote: | | Is this PC or MAC? |
sorry, Mac OSX 10.14.6
running on a 2012 Mac Mini
(got the email on september 6)
I also re-downloaded JS manager, but nothing changed.
Maybe should I reset some cached data anywhere? |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Sun Sep 08, 2019 8:38 pm Post subject: |
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The macOS Beta does not support OddTime, yet. We will have a new Beta that does in 1-2 days. Sorry for the delay!
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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