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Jamstix 4.0.1 No kit piece

 
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babacane_A
Junior Jammer
Junior Jammer


Joined: 04 Jul 2014
Posts: 8

PostPosted: Mon Dec 04, 2017 4:08 pm    Post subject: Jamstix 4.0.1 No kit piece Reply with quote

Hi,

Just updated JS4 to version 4.0.1. I do not have sound anymore. When playing a song, everything is crossed out in red.
Moving my mouse over the note, I have the following message "No kit piece".
Please note that I'm using the JS XL sounds. Everything was fine before this update. it seems JS4 is unable to see my kits anymore. In the kit view, everything is now in red.
i have try reinstalling JS4 without success.
Thanks for your help!

Ciao

Bab
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332

PostPosted: Mon Dec 04, 2017 4:31 pm    Post subject: Reply with quote

Sorry about that!
Please email me these files:

c:\ProgramData\Jamstix4\Installer\installer.ini
c:\ProgramData\Jamstix4\Installer\log.txt
c:\ProgramData\Jamstix4\jamstix4.ini

and I'll get it sorted.
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Ralph Zeuner
Rayzoon Technologies LLC
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jekyll
Jammer
Jammer


Joined: 27 Jun 2006
Posts: 30
Location: Houston, Texas

PostPosted: Mon Dec 04, 2017 10:26 pm    Post subject: Reply with quote

Hi Ralph,
Same thing happened to me when I installed new update this evening.
I'll send the files to you if you need me to.

Thanks
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Steve L
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babacane_A
Junior Jammer
Junior Jammer


Joined: 04 Jul 2014
Posts: 8

PostPosted: Tue Dec 05, 2017 2:07 am    Post subject: Reply with quote

Hi Ralph,
Thanks for your reply. I've sent you the files requested at Rayzoon Support.
Ciao
Babacane
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Ralph [RZ]
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Joined: 02 Jan 2008
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PostPosted: Tue Dec 05, 2017 7:31 am    Post subject: Reply with quote

Identified an issue with 4.0.1 when the 'Use JS3 Sounds' box is checked in the installer, leading to 'red kits'. We'll have a fix soon. Sorry about that!
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Ralph Zeuner
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jekyll
Jammer
Jammer


Joined: 27 Jun 2006
Posts: 30
Location: Houston, Texas

PostPosted: Tue Dec 05, 2017 8:50 am    Post subject: Reply with quote

Awesome!!
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Steve L
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babacane_A
Junior Jammer
Junior Jammer


Joined: 04 Jul 2014
Posts: 8

PostPosted: Tue Dec 05, 2017 11:13 am    Post subject: Reply with quote

Thanks! Waiting for the fix.
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Ralph [RZ]
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PostPosted: Tue Dec 05, 2017 11:20 am    Post subject: Reply with quote

It's coming today, thank you all for your patience!
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Ralph Zeuner
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babacane_A
Junior Jammer
Junior Jammer


Joined: 04 Jul 2014
Posts: 8

PostPosted: Tue Dec 05, 2017 4:00 pm    Post subject: Reply with quote

Resolved! Thanks!
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Ralph [RZ]
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PostPosted: Tue Dec 05, 2017 4:05 pm    Post subject: Reply with quote

Just make sure to get 4.0.3 now, which fixes an important host data load issue that 4.0.2 introduced.

Can't wait for release hell to be over :/
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Ralph Zeuner
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