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Will NOT open in Sonar X1

 
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frustradatio_
Jammer
Jammer


Joined: 30 Oct 2008
Posts: 21

PostPosted: Thu Apr 19, 2012 6:13 pm    Post subject: Will NOT open in Sonar X1 Reply with quote

Hello Ralph and company,

I've had your lovely product for years and now that i have x1 it doesn't really open. It loads when i install it but it won't actually OPEN to do the project. Mad . You told me there are some kinks with Sonar x1 but i used to be able to at least open it. Before i just couldn't record with it.
Please assist me.

Thank you,

ps....it's Jamstix 2frustradatio_
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332

PostPosted: Thu Apr 26, 2012 7:29 am    Post subject: Reply with quote

Please send me rzdlog.txt from Documents\Jamstix3.
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Ralph Zeuner
Rayzoon Technologies LLC
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frustradatio_
Jammer
Jammer


Joined: 30 Oct 2008
Posts: 21

PostPosted: Fri Apr 27, 2012 10:31 am    Post subject: Reply with quote

hi Ralph,

It's Jamstix 2. Sad
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Ralph [RZ]
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PostPosted: Fri Apr 27, 2012 10:48 am    Post subject: Reply with quote

Please send me the log file from Documents\Jamstix2 then.
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Ralph Zeuner
Rayzoon Technologies LLC
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frustradatio_
Jammer
Jammer


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Posts: 21

PostPosted: Fri Apr 27, 2012 4:22 pm    Post subject: Reply with quote

I sent it to you.
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Ralph [RZ]
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PostPosted: Mon Apr 30, 2012 10:29 am    Post subject: Reply with quote

Do you ever see the Jamstix GUI open?
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Ralph Zeuner
Rayzoon Technologies LLC
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frustradatio_
Jammer
Jammer


Joined: 30 Oct 2008
Posts: 21

PostPosted: Tue May 01, 2012 11:35 am    Post subject: Reply with quote

No. It won't open.
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Ralph [RZ]
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PostPosted: Tue May 01, 2012 11:38 am    Post subject: Reply with quote

Please try opening Sonar via right-click->Run As Admin and see if that helps.
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Ralph Zeuner
Rayzoon Technologies LLC
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frustradatio_
Jammer
Jammer


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Posts: 21

PostPosted: Tue May 01, 2012 11:38 pm    Post subject: Reply with quote

It opens but no sound...no response. I need these drums, man....help.
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Ralph [RZ]
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PostPosted: Wed May 02, 2012 7:35 am    Post subject: Reply with quote

You have no sound because no kits are installed. Please use 'Install Pak' in the KIT window of JS to install all your Paks.
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Ralph Zeuner
Rayzoon Technologies LLC
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frustradatio_
Jammer
Jammer


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Posts: 21

PostPosted: Wed May 16, 2012 5:17 pm    Post subject: Reply with quote

Ralph,

I installed the drums. Now i hear the drums.
Still nothing records. I tried using the keyboard to play (drums) along with the drums and it DID record what i did with the keyboard. I need it to record the jamstix drummers.

Also, i always get a note that the jamstix updater is not in the right folder. So i move it to the right folder and when i click it it says there's nothing there.

Please help.....can you call me?
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