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Milt
Jamologist
Joined: 11 May 2007
Posts: 151
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 Posted: Thu Oct 21, 2010 5:23 pm Post subject: I know I'm preaching to the choir....... |
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.... but Ralph is the BEST! You wouldn't believe what a pain I've been this last week, but Ralph's infinite patience took it in stride and solved my problem, but like I said, you all already know this.  |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Fri Oct 22, 2010 8:14 am Post subject: |
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You are too kind. Thank you!
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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79_Limited
Jam Meister
Joined: 19 Jun 2010
Posts: 62
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| Posted: Sat Nov 13, 2010 5:55 pm Post subject: |
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| Totally agree. Ralph has responded quickly to all of my questions. |
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sonicviz
Grand Master Jam
Joined: 24 Feb 2007
Posts: 287
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| Posted: Sat Nov 13, 2010 9:23 pm Post subject: |
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| Same here. Ty ralph! |
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21_tones
Jam Meister
Joined: 29 Aug 2008
Posts: 91
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| Posted: Mon Nov 15, 2010 7:04 am Post subject: |
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| I couldn't agree more. Ralph responds incredibly quickly and helpfully to problems. That quality of customer support is a deal-breaker for me when it comes to buying products to help my music-making. On top of that of course is the responsiveness to requests for product updating and the frequency with which that takes place. |
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bluepowder_84
Junior Jammer
Joined: 17 Dec 2010
Posts: 3
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| Posted: Sat Dec 18, 2010 4:19 am Post subject: |
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| just wanna say a thumbs up to ralph and his patience in answering questions, ive bought the percussion pack today and slowing discovering it |
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Sheppol_A
PhD in Jamology
Joined: 04 Dec 2008
Posts: 425
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| Posted: Sat Dec 18, 2010 7:28 am Post subject: |
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Ralph's support for his software is 2nd to none and worth the price of the software alone IMNSHO.
What's the point in buying some expensive software from other maker's if they don't actually care about their customers?
Keep up the good work Ralph
PS
where's my control of the tom tom tails/Damping etc Ralph.In both JS2 and JS3 they are basically on or off.I need control of the tails  |
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A/V4U
Jam Meister
Joined: 14 May 2007
Posts: 92
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| Posted: Sat Dec 18, 2010 7:42 am Post subject: |
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| Ralph gives the best support and JS becomes best in this kind. Thanks JS rocks |
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steve b
Jamologist
Joined: 30 Jan 2005
Posts: 183
Location: England
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| Posted: Sun Dec 19, 2010 8:52 am Post subject: Ralph support.None finer. |
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| A/V4U wrote: | | Ralph gives the best support and JS becomes best in this kind. Thanks JS rocks |
+1
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