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ID/Licence

 
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pete_c
Junior Jammer
Junior Jammer


Joined: 01 Apr 2010
Posts: 5
PostPosted: Sat Apr 03, 2010 5:05 am    Post subject: ID/Licence Reply with quote
Hi Ralph

Not received my ID/Licence via email yet.

Tried contacting you via support@... also.

Keen to get going with Jamstix.

Thanks in advance.
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332
PostPosted: Sat Apr 03, 2010 10:28 am    Post subject: Reply with quote
Hi Pete,
We did not receive a payment notification for your order nor did we receive any emails. There may be a problem with your ISP being blocked. I have located your order in Paypal and processed it. You should have received your delivery email by now. If not, please PM me any alternate address you may have.

Sorry for the hang-up!
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
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pete_c
Junior Jammer
Junior Jammer


Joined: 01 Apr 2010
Posts: 5
PostPosted: Sat Apr 03, 2010 1:37 pm    Post subject: Reply with quote
Thanks Ray,

I now have the email with info/details re download.

Downloading files for Jamstix as I write.

Can't figure out what happened, never had probs with PayPal before.

Thanks for this - looking forward to experimenting.
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332
PostPosted: Sat Apr 03, 2010 2:32 pm    Post subject: Reply with quote
Glad it's sorted now. If you send us email in the future and don't see a reponse within 24h, please post on this board.
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
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