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My computer caught on fire and need installation help

 
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Reem
Junior Jammer
Junior Jammer


Joined: 21 Mar 2006
Posts: 5

PostPosted: Sun Jan 17, 2010 9:37 am    Post subject: My computer caught on fire and need installation help Reply with quote

Hello,

I rescently lost my entire computer (and other items) to an electrical fire and was wondering if Rayzoon kept a record of all the items I purchased and how to go about re-downloading them on my new machine. I may still have a CD I made with Jamstix 1 installation, but have nothing for Jamstix 2 or the extra packs (I don't think I purchased all the add-on packs, though).

Thanks for any help what-so-ever.
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Robitaille20
Jamologist
Jamologist


Joined: 15 May 2006
Posts: 173

PostPosted: Sun Jan 17, 2010 12:51 pm    Post subject: Reply with quote

Just hang tight. I'm certain that as soon as Ralph sees this post he'll either PM you the information, email the information or both to your downloads section. He'll get you up and running in no time. Ralph provides the best support you can find anywhere!
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Jason_Spatola
Jammer
Jammer


Joined: 23 Jul 2009
Posts: 28

PostPosted: Sun Jan 17, 2010 3:10 pm    Post subject: Reply with quote

Yow. What caused the fire??
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Pahaska_1
Junior Jammer
Junior Jammer


Joined: 16 Jan 2010
Posts: 19

PostPosted: Sun Jan 17, 2010 10:35 pm    Post subject: Reply with quote

Damn, that's awful. My sympathies.
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332

PostPosted: Mon Jan 18, 2010 11:31 am    Post subject: Reply with quote

Very sorry to hear about the fire!!
I have just resent your delivery email with renewed links.
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
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Reem
Junior Jammer
Junior Jammer


Joined: 21 Mar 2006
Posts: 5

PostPosted: Mon Jan 18, 2010 4:51 pm    Post subject: Reply with quote

Turn your amps off!!!!

It was raining pretty bad (moisture in the house) and I should have known once the amp would not turn off. I thought nothing of it, because amps can cost a bit to replace. But fear of it not comming on again if I unplugged it, I just left it on - turning the computer off and on accordingly. One day comming out of the shower, I smelled something like an electrical fire and sure enough the amp was smoking. I unplugged it and the fire went out. Two days later, I turned on the computer - it didn't come on. The insides were burnt. The only things salvagable were the CD/DVD drives, the chasis, and a video card. So, turn your amp off. If something seems wrong electrically, replace it. Also, insurance doesn't cover everything.

Long story, but a lesson to us all (well, at least me anyways). It could have been worse.

PS: Support here is awsome; I'll be back up and running soon and can't wait to get Jamstix 3.
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