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Jamstix 2 authorisation Blue Screen

 
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scott443187
Junior Jammer
Junior Jammer


Joined: 23 Aug 2005
Posts: 5

PostPosted: Tue Apr 28, 2009 4:33 pm    Post subject: Jamstix 2 authorisation Blue Screen Reply with quote

When I try to authorise Jamstix 2 in either Cubase 5 or Ableton Live 7 I get a Blue Screen crash so I can't run it as it never gets authorised. I'm running Vista is there any precedent for this issue? If not what info do you need to help me sort this problem?

Many thanks for any help you can give.

Scott
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332

PostPosted: Wed Apr 29, 2009 8:29 am    Post subject: Reply with quote

First time we heard of this. Please use MiniHost or SAVIHost to do the authorization. If you still get the error, please tell me the codes in the blue screen or send me the MiniDump.

Also, make sure you are in Admin mode or open the host via 'Run As Administrator'.
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Ralph Zeuner
Rayzoon Technologies LLC
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scott443187
Junior Jammer
Junior Jammer


Joined: 23 Aug 2005
Posts: 5

PostPosted: Tue May 05, 2009 3:23 pm    Post subject: Reply with quote

Sorted the problem it turns out it was related to the PCTCore.sys driver for PC tools Spyware Doctor anitvirus and spyware software. Basically had to uninstall it and then could install Jamstix 2 then could reinstall Spyware Doctor. Thanks for your help anyway.

Scott
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Ralph [RZ]
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PostPosted: Tue May 05, 2009 3:36 pm    Post subject: Reply with quote

Glad you got it sorted out!
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