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MasterWerkz
Junior Jammer
Joined: 21 Mar 2008
Posts: 4
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 Posted: Sat Apr 12, 2008 8:20 pm Post subject: Where is the Update Link |
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| I receive an email, that announces an update 221 - but a half hour time yields no readily apparent way to actually get the update. No directions as to where "my rayzoon downloads page is". Why is the direct link not in the email announcement? Please advise. |
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Doc
Moderator
Joined: 26 Feb 2005
Posts: 663
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| Posted: Sun Apr 13, 2008 3:12 am Post subject: Re: Where is the Update Link |
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| MasterWerkz wrote: | | I receive an email, that announces an update 221 - but a half hour time yields no readily apparent way to actually get the update. No directions as to where "my rayzoon downloads page is". Why is the direct link not in the email announcement? Please advise. |
This is simply a notification.
The link to your personal d/l page that you received in your original internet delivery mail doesn´t change. |
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MasterWerkz
Junior Jammer
Joined: 21 Mar 2008
Posts: 4
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| Posted: Sun Apr 13, 2008 9:10 am Post subject: Re Update Process |
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| I no longer have that email. Your forwarding of a copy would appreciated. And my question remains, virtually every company puts their "get updates" link under the "Help" or "About" menue... very common, very natural, you don't need to search for a long lost email, nor spend time in the website, trying to remember why this update process bears no commonality to the other 70+ plug companies I use ....... and it would save us both our time spent here. Sorry to be the "squeaky wheel" here. I encourage you modify your update process, within your next update and then put that link the email announcement. You have an otherwise truly excellent product, and this improvement would likely be welcomed by all customers. Lastly, without my first email, how may I get the update? I'd appreciate your assistance. |
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Doc
Moderator
Joined: 26 Feb 2005
Posts: 663
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| Posted: Sun Apr 13, 2008 1:02 pm Post subject: |
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Please write to support [AT] rayzoon.com
Ralph will help you out. |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Sun Apr 13, 2008 2:47 pm Post subject: |
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I've just sent your data to your Masterwerkz address.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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