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Villapipo
Junior Jammer
Joined: 16 May 2007
Posts: 13
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 Posted: Mon Aug 27, 2007 2:03 am Post subject: |
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| Ralph [RZ] wrote: |
I can't help but feel embarassed about the stability bugs, though 
But I think they will be sorted soon.. |
Oh, it's nothing! It's hard to see these problems coming before the releasing of the program, because everyone got a different hardware and software and everyone is using Jamstix slightly different than the others. |
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ProfRhino
Grand Master Jam
Joined: 28 Mar 2005
Posts: 230
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| Posted: Mon Aug 27, 2007 2:21 am Post subject: |
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| Villapipo wrote: | | Ralph [RZ] wrote: |
I can't help but feel embarassed about the stability bugs, though
But I think they will be sorted soon.. |
Oh, it's nothing! It's hard to see these problems coming before the releasing of the program, because everyone got a different hardware and software and everyone is using Jamstix slightly different than the others. |
Very true, I can only add that sometimes fixing one issue brings unexpected changes in another area, that's a fact unfortunately.
Before the release all was looking perfectly stable on the tested configurations, but with all those investigating users here inevitably some new insects crept up. 
Won't be long though before they're crushed  , Ralph's absolute commitment and expertise in combination with the detailed feedback from the community make for a winning team rarely found in the software industry.
And don't forget this is not another EQ plugin, this is real groundbreaking stuff for sure.
Cheers,
Rhino |
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Merlin
Jamologist
Joined: 24 Sep 2005
Posts: 124
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| Posted: Mon Aug 27, 2007 2:40 am Post subject: |
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steinberg cubase sx3 and cubase 4 both seem to crash with jamstix2, after opening the bfd dll file.. Now after installing 2, 1.8 seems to crash cubase sx3/4 too!
XP PRO - CUBASE SX3 CUBASE 4 - BFD |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Mon Aug 27, 2007 6:45 am Post subject: |
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| SUPERDUDE wrote: | steinberg cubase sx3 and cubase 4 both seem to crash with jamstix2, after opening the bfd dll file.. Now after installing 2, 1.8 seems to crash cubase sx3/4 too!
XP PRO - CUBASE SX3 CUBASE 4 - BFD |
Please make sure you are using 2.0.11 and, if so, send me the rzdlog.txt file after a crash.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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Dwayne
Jammer
Joined: 07 Jul 2005
Posts: 49
Location: Texas
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| Posted: Mon Aug 27, 2007 10:48 am Post subject: |
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Ralph - We have had many personal communications as I am sure you have had with many other users
YOU HAVE ABSOLUTELY NO REASON TO FEEL EMBARRASSED OR APOLOGIZE !
I told you a long time ago that you have a very loyal user base here - There is a reason for that - YOU HAVE EARNED IT.
Just keep doing what you do - GET A LITTLE MORE SLEEP  and we will be more than happy to come alongside.
You have a great product and even better support - An all to rare combination in todays Audio Software world!!
_________________
D
www.ateliersound.com
http://www.esession.com/dwayneking |
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Merlin
Jamologist
Joined: 24 Sep 2005
Posts: 124
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| Posted: Tue Aug 28, 2007 5:43 am Post subject: |
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| jamstix is greeeat |
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JamminFool
Jammer
Joined: 19 Mar 2005
Posts: 45
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| Posted: Tue Aug 28, 2007 7:42 am Post subject: |
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hi ralph,
just want to add my thanks for the great work and incredible support.
it is very much appreciated by your fans.  |
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adamf
Junior Jammer
Joined: 12 Apr 2007
Posts: 16
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| Posted: Tue Aug 28, 2007 8:14 am Post subject: Many thanks..... |
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| Hey Ralph, thanks for all the hard work I think JS2 is absolutly awsome and I think theres such an improvment in ease of use and the sound is just increadible. |
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loopdloop
Junior Jammer
Joined: 11 Jan 2006
Posts: 8
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| Posted: Tue Aug 28, 2007 4:40 pm Post subject: |
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| tombuur wrote: | | After all I would rather have Jamstix 2 now with some bugs than having to wait another couple of months. We will help you get this sorted. Your support and response to users have always been the best. |
+1 on that. glad to have it now |
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MLC
Junior Jammer
Joined: 06 Aug 2007
Posts: 7
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| Posted: Wed Aug 29, 2007 10:00 am Post subject: Incredible Support and Loyal Customer Base - Rare Indeed |
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Speaking as someone who has spent the best of twenty years dealing with songwriters in Ireland and the UK (and not nearly enough time actually being one) - I always found that people were usually quick to shout when things went wrong, but all was silence when things were going smoothly.
It's both rare and heartwarming to see so many people wanting to praise and encourage. Everyone recognises that there will be occasional glitches but not a single person seems to lose sight of the fact that this is a fantastic product with support levels and dedication that most companies would kill for.
Massive congratulations to Ralph and the Jamstix - but can I also say well done to the Jamstix Community? I'm a newbie in this world of drums, but I'm looking forward to learning from you all.
Greg |
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Merlin
Jamologist
Joined: 24 Sep 2005
Posts: 124
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| Posted: Wed Aug 29, 2007 10:06 am Post subject: |
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| here here greg |
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crazy6
Junior Jammer
Joined: 16 Mar 2005
Posts: 15
Location: United Kingdom
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| Posted: Sat Sep 08, 2007 5:40 pm Post subject: |
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I agree with everyone here - you are doing a fantastic job - not only creating an amazing product but also in supporting it!
JS2 is great. I have already worked it into one track and will install the hotfix and set up track number 2 tomorrow. I'm sure I have barely scratched the sureface but I with just a few days of playing and digesting the manual I'm happy with the initial results.
So far ( in Sonar 6 + UAD cards) I've had no problems at all.
Great work! |
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zenasium
Jammer
Joined: 09 Sep 2007
Posts: 28
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| Posted: Sun Sep 09, 2007 6:29 am Post subject: |
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Hello everyone !! i'm newbie here and with jamstix using. I bought it 1 month ago and have to tell to all rayzoon team "hey guys, you do a good job !". Seriously, the product came out with some disfonctionality, ok. But how fast reactive you are ! i'm not a intensive user of JS2 for the moment, but step by step, i switch on my music try the old midi drum to put in JS, and what a surprise to hear sometimes drumming thing i wasn't able to program with midi ! JS2 took my breath away !
Continue your goodworking guys ! it's a pleasure to test the result for musician like myself !
one word come in my mind to qualify this work ! BRAVO ! (OK, i'm french..) |
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Stesgarbi
Junior Jammer
Joined: 30 Dec 2006
Posts: 17
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| Posted: Sat Sep 15, 2007 11:59 am Post subject: |
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Hi Ralph,
got the JX2: it's more than top-good . . . . It's desperatelly, terribly FANTASTIC!
Thanks a lot for your work.
Stefano
PS. Perfect customer support, and the last update works fine. |
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andrew_k
Jammer
Joined: 20 Mar 2005
Posts: 43
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| Posted: Wed Oct 03, 2007 10:44 pm Post subject: |
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| Dwayne wrote: | YOU HAVE ABSOLUTELY NO REASON TO FEEL EMBARRASSED OR APOLOGIZE !
I told you a long time ago that you have a very loyal user base here - There is a reason for that - YOU HAVE EARNED IT.
Just keep doing what you do - GET A LITTLE MORE SLEEP and we will be more than happy to come alongside.
You have a great product and even better support - An all to rare combination in todays Audio Software world!! |
Couldn't agree more, and on every point. Thank you Ralph (and spot on post Dwayne)! |
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