Rayzoon Technologies LLC

acabreira · Grand Master Jam Joined: 26 Aug 2005 Posts: 223

Ok, I´m going to be a little emotional, but that´s what making music is almost all about. I´m the first pointing bugs and making suggestions, that´s because you´re the one who´s listening to our wishes and probably the software author that does this best. I´ve pointed a bug that was essentially preventing me to use JS 2 accordingly to my desired workflow before the last beta was released, and I´m writing this before checking if this was fixed, although its description says it is. The reason I´m doing this is because I believe there are lots of musicians here who can play guitar, bass, keyboards, sing, but can´t have drums at home, can´t play drums and could never make their drum tracks sound realistic. Well, since Jamstix 1 you can, but Jamstix 2 was a real quantum leap. I´ve been waiting for this for months, I have postponed personal projects for JS 2 sounded the perfect solution to me. And in fact it was. I felt somehow embarrassed when you said that you felt embarrassed for stability bugs. I guess everyone that´s part of the Rayzoon community knew that every problem would be solved in shorts periods of time, for all we know or should know that you work non-stop until get it all fixed. And, more than that, you let us know where you are at. When you said my specific problems would be solved in one to two weeks, I was ready to wait, but it´s supposed to be fixed in 24 hours. That got me going much before I expected. When we post a thread in the forum, we have almost realtime communication most of the times, and we are many asking many things at once. I´m pretty sure if this was the standard behavior, piracy would have become obsolete. That´s the reason if a friend of mine prayed me to give him a copy, I´d tell him to buy it or give him the money. I won´t even mention the price you ask for your work.

I´ve got to say it´s brilliant work for brilliant price with brilliant support in a brilliant community. Yes, it´s very emotional, but it resets my way of seeing software production and people behind it. And makes me feel embarrassed for asking too much sometimes, although I might keep on asking Very Happy

Sorry for the english, being brazillian that´s my best awhile.

All in all, thanks for everything. I´m sure I´m speaking in the name of many here.

Terry · Posted: Mon Aug 27, 2007 2:48 am Post subject:

+1
Well said Very Happy

sonicviz · Grand Master Jam Joined: 24 Feb 2007 Posts: 287

X10;-))

Marcus2323 · Jam Meister Joined: 24 Oct 2005 Posts: 66

I agree 100%....Ralph and his band of work-aholics are tirelessly fixing and adding new features daily. Here we sit at version 2.011 on the 8th day after release. I've been to many forums looking for solutions to my computer problems over the years and have seen a question posted that never even gets acknowledged let alone a resolution posted. Soundblaster and all those other big companies need to read this forum and get a true read on how communication and passion can overcome many obstacles......Sorry....I'm getting carried away here but Ralph and the boys/girls are leap years ahead of anything else out there.

You have our full support because you support us 100%!

Cheers!
_________________
Marcus2323
Reaper
Jamstix 3
Intel Quad Core
Win 8.1 64 bit
8GB Ram
EMU PCI 0404

John-E34 · Junior Jammer Joined: 09 Jun 2007 Posts: 7

+1 .... Support goes such a long way, and Ralph does a fantastic job Smile

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

Thank you so much, guys!!
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

Mark Blair · Posted: Mon Aug 27, 2007 12:31 pm Post subject:

In addition to PC-based recording, I'm also involved with PC training and support, and I've never seen a level support approaching what I've seen here since the release of Jamstix 2 on August 20th. In fact, this experience has totally revised my concept of what superb software support should be.

Plus, Jamstix 2 is amazing when compared with its "peers"...

pot · Junior Jammer Joined: 02 Jun 2005 Posts: 6

although i reaaly dont post here (lurker!!) i fell ralph and C.deserve this apreciation thread. since jamstic v1.0 i´ve seen the endless effort to make it rock and support is really great!!!
Hope it will always be like that.
i have no regrets on the invest that i made and i confess this was my first legitimate plug that i paid for!!! Embarassed

it was money well spend...

Ralph and Company... take a rest ....sleep well.....debug our new toy!!!!

stay strong and all the best Very Happy

Sherz · Jamologist Joined: 27 Nov 2005 Posts: 102