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ZapAxe
Jam Meister
Joined: 06 Dec 2005
Posts: 82
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 Posted: Thu Oct 05, 2006 9:39 pm Post subject: Why do I need a new ID# for having an nzq passward??? |
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I tried to download the latest 1.7 update & I couldn't a few weeks ago...
Trying again tonight & I just noticed that it say's....
| Quote: | | IMPORTANT NOTE: If your ID starts with 'nzq', please contact Rayzoon support to obtain a new ID and password. |
...maybe this is why I couldn't download it...I've been having computer issues on my internet machine...? |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Fri Oct 06, 2006 7:48 am Post subject: |
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Just send us an e-mail with your name and e-mail address you ordered JS with and we'll send you new login data.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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ZapAxe
Jam Meister
Joined: 06 Dec 2005
Posts: 82
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| Posted: Fri Oct 06, 2006 11:29 am Post subject: |
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Thanks for the prompt reply again Ralph 
One potential problem though.... I still have all my Rayzoon confirmations saved...but they were saved in my Outlook Express account..the thing is my Outlook Express is now expired - though I was granted an extention to only 'recieve' and I cannot send any mail from there - I have to use my hotmail account...either that or my main sbc providers account...but I've never used that so I'd have to look at some notes to find it...
If it's ok to use my Hotmail, then I will...but maybe you want me to send my previous user name/passward?
The thing is, I also bought most of the add on packs...I believe THEY also have user name/passwards???
...though I suppose the 1st one given with either the confirmation of purchace mail or the 1st one that came with Jamstix..?
Thanks, Steve |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Fri Oct 06, 2006 11:35 am Post subject: |
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Just send me a mail to r.zeuner[at]rayzoon.com from your hotmail account and tell me the name and address that you used to order Jamstix and we'll take care of it.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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ZapAxe
Jam Meister
Joined: 06 Dec 2005
Posts: 82
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| Posted: Fri Oct 06, 2006 11:37 am Post subject: |
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| Zauni wrote: | | Just send me a mail to r.zeuner[at]rayzoon.com from your hotmail account and tell me the name and address that you used to order Jamstix and we'll take care of it. |
ZING!!!! Lightning fast reply! 
Will do sir!  |
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ZapAxe
Jam Meister
Joined: 06 Dec 2005
Posts: 82
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| Posted: Fri Oct 06, 2006 11:47 am Post subject: |
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Ok...I just sent my name & Outlook Express email...along with my original user name & password that came with the program itself.
Thanks! 
Steve |
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Ralph [RZ]
Site Admin
Joined: 02 Jan 2008
Posts: 13332
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| Posted: Fri Oct 06, 2006 12:03 pm Post subject: |
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You've got mail...
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com |
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ZapAxe
Jam Meister
Joined: 06 Dec 2005
Posts: 82
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| Posted: Sun Oct 08, 2006 3:22 am Post subject: |
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| Zauni wrote: | | You've got mail... |
Got the mail...will do the download this weekend |
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