Rayzoon Technologies LLC

gandalf52_ · Junior Jammer Joined: 07 Sep 2018 Posts: 2

Did a fresh install of JS4 today on a win10/64 computer with Reaper using install manager.

It appears that the 64 bit dll was not installed at all. Tried to run a repair, but with no luck.

As a last attempt I chose the 32 bit, and that installed properly in the vst folder and was recognized and loaded by Reaper.

Anybody out there with the same experience?

Azimuth · Moderator & Beta Team Joined: 19 Nov 2010 Posts: 2131

Hi,

No I've never had that problem installing the 64 bit version. Did you try doing a search for jamstix4.dll to see if maybe it got installed in a different folder? You might want to try running the Manager with administrator privileges once just to see if it is a permissions issue.

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

Fallback: manually copy the jamstix4.dll from c:\ProgramData\Jamstix4\bin\64 to the desired plugin search folder.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

gandalf52_ · Junior Jammer Joined: 07 Sep 2018 Posts: 2

Yep, found it, and now it's working perfect Very Happy

jas_lan · Rayzoon Beta Team Joined: 16 Mar 2011 Posts: 676

Just encountered this myself. The installer does not seem to actually copy the .dll file to the folder I specified. Of course I can copy it myself but just thought you might want to know so you can take a look when you get a chance.
A little more info...
Originally, I installed the JS4 Data to C:\\ProgramData\Jamstix 4 and it didn't seem to be copying the .dll files anywhere. Then I changed the installed folder to C:\\Jamstix 4 (as suggested by the installer) and it DID copy the files but it missed by one folder higher up. For example, I selected ….VSTPlugins\Jamstix4\ as the folder and it put them in the ...VSTPlugins\ folder.
Lastly, I have to admit, I really want to install the data to a C:\\Program Files\Jamstix 4\ folder but the installer specifically prohibits the Program Files folder. I suppose this may be due to the permissions problems with the program files folder.
_________________
Core i7 4712QM, 16GB, Cubase 9 Pro on Windows 10. Scarlett 2i2. M-Audio Axiom Pro 61. Komplete 8. Jamstix 3.6. Absolute 3 VST. 418 Carrier Landings.
SoundCloud

Azimuth · Moderator & Beta Team Joined: 19 Nov 2010 Posts: 2131

Hi j_l,

That should be C:\ProgramData\Jamstix 4 not C:\\ProgramData\Jamstix 4. Disregard if that's a typo.

jas_lan · Rayzoon Beta Team Joined: 16 Mar 2011 Posts: 676

Yes that’s a typo. I actually used the file browser to select the folder. I just got confused typing the post with the double slash like a http:\\.
_________________
Core i7 4712QM, 16GB, Cubase 9 Pro on Windows 10. Scarlett 2i2. M-Audio Axiom Pro 61. Komplete 8. Jamstix 3.6. Absolute 3 VST. 418 Carrier Landings.
SoundCloud

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

Jas_Lan, did you get the elevation prompt to continue as admin during the installation?
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

jas_lan · Rayzoon Beta Team Joined: 16 Mar 2011 Posts: 676

No. I did not... In any of the locations...
_________________
Core i7 4712QM, 16GB, Cubase 9 Pro on Windows 10. Scarlett 2i2. M-Audio Axiom Pro 61. Komplete 8. Jamstix 3.6. Absolute 3 VST. 418 Carrier Landings.
SoundCloud

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

I've just sent you an email to test a fix for this.
Thank you!
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

Jamstix manager 1.1.9 is now out and should fix the 64-bit DLL issue. Let me know if it doesn't work.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com