Rayzoon Technologies LLC Forum Index Rayzoon Technologies LLC
Official Online Community & Support
 
Rayzoon Web Site

 FAQFAQ   SearchSearch   http://rayzoon.com/v-web/bulletin/bb/lm.phpMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

"Abstract Error" when inserting new parts - Sonar

 
Post new topic   Reply to topic    Rayzoon Technologies LLC Forum Index -> Jamstix - Support
View previous topic :: View next topic  
Author Message
sharke_
Jammer
Jammer


Joined: 27 Aug 2013
Posts: 21

PostPosted: Sat Jun 03, 2017 10:34 am    Post subject: "Abstract Error" when inserting new parts - Sonar Reply with quote

I'm using a fully updated install of Sonar Platinum (64-bit) and Jamstix has always worked fine. However I haven't used it in a couple of months and when I tried today, found that I can no longer insert a new part in the song editor pane (by right clicking and selecting "new part")

I get an "Abstract Error" dialog and Jamstix locks up.

Any idea what this could be? Is Sonar likely to be the culprit, or perhaps a Windows 10 update?
Back to top
View user's profile Send private message
Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332

PostPosted: Sat Jun 03, 2017 11:13 am    Post subject: Reply with quote

Please re-create the problem, close SONAR and then email me Documents\Jamstix3\rzdlog.txt for review.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
Back to top
View user's profile Send private message Send e-mail
sharke_
Jammer
Jammer


Joined: 27 Aug 2013
Posts: 21

PostPosted: Tue Jul 04, 2017 6:55 pm    Post subject: Reply with quote

Sorry for the delay, I got caught up in other things.

Jamstix seems to be screwed in a lot of ways for me since the last couple of Windows 10 updates. Not only can't I insert new parts without getting the "Abstract error," but I also cannot use the Import style because when I click "load MIDI' in the style, it just brings up a blank grey window and the "Abstract error" messages appears underneath Sonar again. The program is now unusable for me. I'll email you the log file (where do I email it?) but I have a feeling development of Jamstix 3 is now abandoned and we won't see any new fixes or updates?
Back to top
View user's profile Send private message
Azimuth
Moderator & Beta Team
Moderator & Beta Team


Joined: 19 Nov 2010
Posts: 2131

PostPosted: Wed Jul 05, 2017 5:49 pm    Post subject: Reply with quote

Quote:
(where do I email it?)


support@rayzoon.com

You've got something else going on with your system I think because I'm running Jamstix 3 on Windows 10 Insider Preview Build 16232 and it still works properly for me. This is with Reaper however.
Back to top
View user's profile Send private message
Br_ndo
Jammer
Jammer


Joined: 09 Jul 2017
Posts: 39

PostPosted: Sun Jul 09, 2017 10:21 am    Post subject: Reply with quote

a_zimuth wrote:
Quote:
(where do I email it?)


support@rayzoon.com

You've got something else going on with your system I think because I'm running Jamstix 3 on Windows 10 Insider Preview Build 16232 and it still works properly for me. This is with Reaper however.


Long time user of both SONAR and Jamstix 3 here though I've never subscribed to the forum prior to now. I am on SONAR Platinum latest release (2017-6 rel 2) and Windows 10 64 bit - latest Creators Update build. I just tried to replicate Sharke's issue and couldn't - I can create a new part in the Song Builder by right - clicking without any difficulty. So appears to be a system specific issue. (Sharke - let me know if you need me to try something else for you).
Back to top
View user's profile Send private message
Azimuth
Moderator & Beta Team
Moderator & Beta Team


Joined: 19 Nov 2010
Posts: 2131

PostPosted: Sun Jul 09, 2017 9:16 pm    Post subject: Reply with quote

Hey Br_ndo, Welcome to the forum and very cool of you to offer to help a fellow user, thanks.
Back to top
View user's profile Send private message
Br_ndo
Jammer
Jammer


Joined: 09 Jul 2017
Posts: 39

PostPosted: Mon Jul 10, 2017 11:18 am    Post subject: Reply with quote

Thanks for the welcome. Happy to help if I can.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Rayzoon Technologies LLC Forum Index -> Jamstix - Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group