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help with reinstalling Jamstix 3

 
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Javolenus_49
Jammer
Jammer


Joined: 09 Dec 2009
Posts: 25
PostPosted: Mon Nov 25, 2013 11:20 am    Post subject: help with reinstalling Jamstix 3 Reply with quote
Hi There,

I just had to buy a new computer. It's running Windows 7. I installed Jamstix 3 and entered my license details when prompted. Then I updated the installation to v.305. But when I tried to launch Jamstix I got a message saying that it had been disabled, and that I had to copy a file called "jamstix3_license.rxtlkf" to the Jamstix directory. But I don't have this file and don't know how to get it! I've got a serial key and user name:

User Name: Christopher Summerville


Please help/advise!

Thanks, best wishes & sorry to hassle,

Chris (aka Javolenus_49)
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Ralph [RZ]
Site Admin
Site Admin


Joined: 02 Jan 2008
Posts: 13332
PostPosted: Mon Nov 25, 2013 12:46 pm    Post subject: Reply with quote
I've just sent you the license key file.

You can also get it automatically sent to you via our SUPPORT option:
http://www.rayzoontech.com/cs_main.php
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Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com
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Javolenus_49
Jammer
Jammer


Joined: 09 Dec 2009
Posts: 25
PostPosted: Mon Nov 25, 2013 2:07 pm    Post subject: Reply with quote
Wow, Ralph, many thanks -- that was amazingly quick & helpful! All is now working fine. Many thanks indeed -- heroic customer support!
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