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Can't install pak JS3 Stock kits 1 and 2 of 2

 
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alexis
PhD in Jamology
PhD in Jamology


Joined: 13 May 2005
Posts: 454

PostPosted: Sat Feb 04, 2012 7:39 pm    Post subject: Can't install pak JS3 Stock kits 1 and 2 of 2 Reply with quote

"Out of memory while expanding memory stream. Contact Rayzoon support for help." All these installations are into a drive that has 218GB out of 298 free.

The other packs - JS2 stock kit, xlpaks parts 1,2, and 3 were able to be installed.

But - though the other ones did ultimately successfully install, it would take a few tries to do that.

Running "Come Closer" in audio jam, with the red light on and the power knob turning: "40 Sounds missing", and I don't see any drums playing on the kit picture. If I run "D&B Popcorn (XL)", it doesn't say any sounds are missing, and I can see/hear drums. Addendum - as I keep playing, I notice that now it says that some sounds have gone missing from D&B Popcorn XL, though it didn't say that to begin with.

Finally, since doing this I have gotten the BSOD a few times.

Thanks for any help in troubleshooting - I've kind of run into a dead end (have rebooted multiple times, etc.).
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Alexis
JS 3.6.1x64; Cubase 7.5.40 64 bit; i5-4570 3.2GHz, 16GB RAM; W7 SP1 64-bit on Samsung SSD 840 Pro 256GB; Seagate 1TB SATA 600 Audio Drive; UR28M; Motif8; UAD-2 Solo, BCF2K; TC Helicon VoiceOne; RevoicePro3
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Ralph [RZ]
Site Admin
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Joined: 02 Jan 2008
Posts: 13332

PostPosted: Mon Feb 06, 2012 9:10 am    Post subject: Reply with quote

Please click on the 'missing sounds' message and tell me one or two of the sounds listed.

BSODs indicate hardware or driver issues. What is your OS, audio driver and RAM? Please also send me rzdlog.txt from My Documents\jamstix3 for review.
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Ralph Zeuner
Rayzoon Technologies LLC
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alexis
PhD in Jamology
PhD in Jamology


Joined: 13 May 2005
Posts: 454

PostPosted: Mon Feb 06, 2012 10:38 am    Post subject: Reply with quote

Ralph [RZ] wrote:
Please click on the 'missing sounds' message and tell me one or two of the sounds listed.

BSODs indicate hardware or driver issues. What is your OS, audio driver and RAM? Please also send me rzdlog.txt from My Documents\jamstix3 for review.


BSOD resolved. It was a mistake in the order of booting up (audio card needs to be booted up after computer), you're right about hardware (of course!).

OS = XP SP2.

Audio driver is M-Audio for the Delta 66 card, works fine now. Will get the driver-specific data when I get home.

Will add RAM to the specs and send to you also when I get home.

Best way to send you the rzdlog.txt - post it in a message here?

Thanks much, Ralph -
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Alexis
JS 3.6.1x64; Cubase 7.5.40 64 bit; i5-4570 3.2GHz, 16GB RAM; W7 SP1 64-bit on Samsung SSD 840 Pro 256GB; Seagate 1TB SATA 600 Audio Drive; UR28M; Motif8; UAD-2 Solo, BCF2K; TC Helicon VoiceOne; RevoicePro3
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Ralph [RZ]
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PostPosted: Mon Feb 06, 2012 10:50 am    Post subject: Reply with quote

Emailing the log is best.
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Ralph Zeuner
Rayzoon Technologies LLC
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alexis
PhD in Jamology
PhD in Jamology


Joined: 13 May 2005
Posts: 454

PostPosted: Wed May 30, 2012 6:52 pm    Post subject: Reply with quote

Thanks, Ralph. Wrapper worked great! All kits downloaded Smile
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Alexis
JS 3.6.1x64; Cubase 7.5.40 64 bit; i5-4570 3.2GHz, 16GB RAM; W7 SP1 64-bit on Samsung SSD 840 Pro 256GB; Seagate 1TB SATA 600 Audio Drive; UR28M; Motif8; UAD-2 Solo, BCF2K; TC Helicon VoiceOne; RevoicePro3
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