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Getting prompt to install update but, already did.

 
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frustradatio_
Jammer
Jammer


Joined: 30 Oct 2008
Posts: 21

PostPosted: Thu Oct 30, 2008 2:55 pm    Post subject: Getting prompt to install update but, already did. Reply with quote

Hello,

I just purchased this fine product and all seems well but when i open it up i get a prompt that i need to install the update. Question I already did install the update so i just click the x on the box and proceed. I seem to be getting drums sounds....not sure if anything is missing but all seems ok.
My question is: Should i worry about this prompt and uninstall everything and start over?

I just got it yesterday so my link should still be ok to re-upload correct?

Thank you!!!
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netandif_2008
Jammer
Jammer


Joined: 06 Oct 2008
Posts: 35

PostPosted: Thu Oct 30, 2008 9:53 pm    Post subject: Re: Getting prompt to install update but, already did. Reply with quote

frustradatio_ wrote:
i get a prompt that i need to install the update


I had the same issue. Installed the update again and the message went away.
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Ralph [RZ]
Site Admin
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Joined: 02 Jan 2008
Posts: 13332

PostPosted: Fri Oct 31, 2008 8:53 am    Post subject: Reply with quote

Please see question 2 of the FAQ here: http://rayzoon2.com/forum/viewtopic.php?t=3630
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Ralph Zeuner
Rayzoon Technologies LLC
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frustradatio_
Jammer
Jammer


Joined: 30 Oct 2008
Posts: 21

PostPosted: Sat Nov 01, 2008 12:00 pm    Post subject: Reply with quote

Ralph,
I downloaded the file from that page you directed me too.

the dialog box has not gone away. Now I have two dialog boxes that say the same thing.

I click off one and there's another right behind it...and yet everything seems to be working fine.
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Ralph [RZ]
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Joined: 02 Jan 2008
Posts: 13332

PostPosted: Sat Nov 01, 2008 1:56 pm    Post subject: Reply with quote

Please send me the file rzdlog.txt from your Jamstix 2 folder and also tell me your operating system.
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Rayzoon Technologies LLC
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