Rayzoon Technologies LLC

musicman1705 · Jam Meister Joined: 31 Mar 2005 Posts: 91

I have tried to download update 1.61 and i keep getting message.Authorization Required
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.
I used the say password that i used to enter the forum.Is this right or an i forgetting something.Thanks for your help.

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

You need to use the ID/PW that was specified in your Jamstix delivery mail.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

musicman1705 · Jam Meister Joined: 31 Mar 2005 Posts: 91

I can,t seem to find it right now.I have to go into my old email to find it.If you have it could you please email it to me.My email is musicman1705@shaw.ca. Thank you

studio64 · Posted: Fri Aug 11, 2006 12:58 pm Post subject:

Hi musicman

You had an "delivery email" with a User Name and Password,when you purchased Jamstix.
Use that for getting update.

If you deleted that, Ralph will be along to help.

regards
_________________
john-studio64
Intel i7-2600 3.4 16g Ram
Cubase6

musicman1705 · Jam Meister Joined: 31 Mar 2005 Posts: 91

Thanks for your support.I will check my old email and try to find it.If i still can,t find it i will let you know.Thanks again

Ralph [RZ] · Site Admin Joined: 02 Jan 2008 Posts: 13332

I just checked your records. You have a nzq... user ID so you need to get a new one anyway, which I will send you per E-mail in a moment.
_________________
Ralph Zeuner
Rayzoon Technologies LLC
http://www.rayzoon.com

musicman1705 · Jam Meister Joined: 31 Mar 2005 Posts: 91

Thanks Ralph